1. GENERAL
We know that your privacy is important to you, and we work hard to earn and keep your trust. Novomatic Americas Sales LLC (“Company,” “we,” “us,” and “our”) respects your privacy and is committed to protecting your privacy through our compliance with this Privacy Policy (the “Policy”). The words “you” and “your” refer to you as a user of the Platform (defined below), either as a visitor or customer.
This Policy describes:
- The types of information we collect from you or that you may provide when you visit our website(s) available at: https://www.novomaticamericas.com/en as well as any websites and blogs directly owned by the Company where this Policy is linked (collectively, our “Website”).
- The types of information we collect from you or that you may provide when you provide us information offline, such when you provide information in our Business Partner Information Form, our Individual Disclosure Form, and our Business Disclosure Form (collectively, with the Website, the “Platform”).
- Our practices for collecting, using, maintaining, protecting, and disclosing that information.
This Policy applies to information we collect on the Platform or in emails and other electronic messages between you and the Platform, and information gathered when you interact with our advertising on third-party websites if such advertisements include links to this Policy.
This Policy does not apply to information collected by us through any other means, including on any other website operated by any third party, or information collected by any third party through any application or content (including advertising) that may link to or be accessible from the Platform (for further information, see below, “Third-party Platforms”).
Please read this Policy carefully to understand our practices regarding your information and how we will treat it. If you do not agree with our policies and practices, then please do not use the Platform. By using the Platform, you agree to the terms of this Policy. This Policy may change from time to time (see below, “Changes to this Policy”). Your continued use of the Platform after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.
2. THE INFORMATION WE COLLECT
Personal Information. To ensure that we provide you with the best possible experience, we will store, use, and disclose personal information about you in accordance with this Policy. Personal information is information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular user, household or device (“Personal Information”). The Personal Information that we may receive and collect depends on what you do when you visit the Platform.
Information of Other Individuals. You may have the opportunity to provide information of other individuals. When providing such information, you are solely responsible for obtaining the necessary consents and authorizations from any individuals in accordance with applicable data security laws and regulations, and the Company shall not be responsible or held liable for your failure to obtain the necessary consents.
Aggregated and De-Identified Data. We may also collect, use and disclose aggregated and de-identified data such as statistical or demographic data for any purpose. Aggregated and de-Identified data could be derived from your Personal Information but is not considered Personal Information under applicable law as this data will not directly or indirectly reveal your identity. However, if we combine or connect aggregated or de-identified data with your Personal Information so that it can directly or indirectly identify you, we treat the combined data as Personal Information which will be used in accordance with this Policy.
Free-Text Boxes. The information that you provide in each case will vary. In some cases, you may be able to provide Personal Information via email or free text boxes, such as contacting the Company to request further information. When providing your Personal Information, please provide only relevant information and do not provide unnecessary sensitive information, such as Social Security numbers, credit card information or other sensitive personal data, unless required for our services.
Username and Password; Other Sources. We may ask you to create a username and password that should only be known to you. When you provide this information to us, you are no longer anonymous. Additionally, we may receive information about you from other sources and add it to the information you have provided to us.
Recording Use of the Platform. We contract with trusted third-party vendors to analyze performance and traffic of the Platform. This may include things like buttons you click, mouse movements and other behavior on the Platform, date and time of access, pages visited, web beacons, and cookie or pixel tag information. Please see our Automatic Information Collection section below to learn more about cookies, pixels tags, and analytic technologies.
(a) Information We May Collect on the Platform
You may have the opportunity to provide Personal Information on the Platform, including but not limited to:
|
Category |
Examples |
Collected |
Disclosed |
|
Identifiers. |
A first and last name, postal address, email address, telephone number, unique personal identifier, online identifier, Internet Protocol address, account name. |
YES |
YES –
|
|
Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). |
A first and last name, signature, Social Security number, address, telephone number, passport number, driver's license or state identification card number, employment, employment history. This section may overlap with other categories. |
YES |
YES –
|
|
Protected classification characteristics. |
Age (40 years or older), race, color, ancestry, national origin, citizenship, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), veteran or military status. |
YES |
YES –
|
|
Commercial information. |
Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. |
NO |
N/A |
|
Sensitive Personal Information |
Precise geolocation, Social Security number, driver’s license, state identification card, passport number, racial or ethnic origin. |
YES |
YES –
|
|
Biometric information. |
Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data. |
NO |
N/A |
|
Internet or other similar network activity. |
Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement. |
YES |
YES –
|
|
Geolocation data. |
Physical location or movements. |
YES |
NO |
|
Sensory data. |
We may collect pictures and videos during our exhibitions and events that you attend. |
YES |
NO |
|
Professional or employment-related information. |
Current or past job history or performance evaluations. |
NO |
N/A |
|
Non-public education information. |
Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. |
NO |
N/A |
|
Inferences drawn from other Personal Information. |
Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. |
NO |
N/A |
We may obtain the Personal Information listed above from the following categories of sources:
- Directly from you. For example, when you:
- register yourself with the Website;
- submit any forms, applications, or questionnaires;
- subscribe to one of our e-newsletters; or
- otherwise communicate with us, such as contacting us for more information.
- Indirectly from you. For example, through information we collect from you in the course of providing our services to you.
- Directly and indirectly from activity on the Platform. For example, from Platform usage details that are collected automatically. For more information on automatic information collection, please review the “Automated Information Collection” section below.
3. AUTOMATED INFORMATION COLLECTION
In addition to the information that you provide to us, we may also collect information about you during your visit to the Website. We collect this information using automated tools that are detailed below. These tools may collect information about your behavior and your computer system, such as your internet address (IP Address), the pages you have viewed, and the actions you have taken while using the Website. Some of the tools we use to automatically collect information about you may include:
- Cookies. A “cookie” is a small data file transmitted from a website to your device’s hard drive. Cookies are usually defined in one of two ways, and we may use either (or both) of them:
- session cookies, which do not stay on your device after you close your browser, and
- persistent cookies, which remain on your device until you delete these cookies or they expire.
- We may use the following categories of cookies on the Website.
- Strictly Necessary Cookies. These cookies are essential in order to enable you to move around the Website and use its features. Without these cookies, services you have requested cannot be provided.
- Performance Cookies. These cookies collect anonymous information on how you use the Website to help us understand how you arrive at the Website, browse or use the Website and highlight areas where we can improve, such as navigation. The data stored by these cookies never shows personal details from which your individual identity can be established.
- Functionality Cookies. These cookies remember choices you make such as the country from which you visit the Website, your preferred language, and your search parameters. This information can then be used to provide you with an experience more appropriate to your selections and to make your visits to the Website more tailored to your preferences. The information in these cookies may be anonymized. These cookies cannot track your browsing activity on other websites.
- Targeting Cookies or Advertising Cookies. These cookies collect information about your browsing habits in order to make advertising more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of an advertising campaign. The cookies are usually placed by third-party advertising networks. These cookies remember the websites you visit and that information is shared with other parties, such as advertisers.
Of course, if you do not wish to have cookies on your devices, you may turn them off at any time by modifying your internet browser’s settings. However, by disabling cookies on your device, you may be prohibited from full use of the Website’s features or lose access to some functionality.
Legal basis for the use of cookies
You can revoke your consent at any time by opening the cookie banner again and clicking on “Reject cookies”, without this resulting in any disadvantages for you or restricting the use of our Website.
In addition to these, there are certain cookies that are absolutely necessary in order to provide a service requested by you. The solely purpose of these cookies is to protect our Website against unauthorized access and attacks. This means that no consent needs to be given for these cookies.
Required cookies
When you log on to our Website with your user name and password, a session cookie containing a unique identification number is stored on your device. This cookie is required for our Website to ensure that you have properly signed in, which means that does not need your consent in our cookie banner.
The session cookie is used exclusively to protect your content against unauthorized access and thus to ensure the security of our Website. It is automatically deleted as soon as you end your session, i.e. close the browser.
Cookies for website statistics
We use a variety of data collected during visits to our Website for statistical evaluations. Such data will only be processed internally and will not be passed on to third parties. We do this to continuously improve our Website and to adapt it to your requirements.
We use the privacy-friendly analysis software Matomo (https://matomo.org/) to compile usage statistics. For this purpose, cookies are stored on your computer which identify your browser session and assign recurring accesses to our Website. These cookies remain stored until you revoke your consent or delete them manually.
The following data are collected and evaluated when you visit our websites:
- Pages viewed (e.g. www.beispiel.de/index.html)
- Browser type and version (e.g: Internet Explorer 6.0)
- Browser language
- Operating system used (e.g: Windows 10)
- Internal resolution of the browser window
- Screen resolution
- JavaScript activation
- Plug-ins (Java, Flash, Real, QuickTime ...)
- Cookies on/off
- Depth of color
- The previously visited page incl. parameters (e.g: search engine with search terms)
- IP address to determine the country of origin and the provider
- Time stamp
- Clicks made
Social media pages
Novomatic is also active on Facebook, including Facebook Connect, where the “Insights function” is used to address specific interested parties. Facebook privacy policy: https://www.facebook.com/about/privacy; Opt-out: Settings for advertisements once you login: https://www.facebook.com/settings?tab=ads.
Novomatic also operates a company website on LinkedIn. LinkedIn privacy policy: https://www.linkedin.com/legal/privacy-policy; Opt-out of LinkedIn advertising: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.
YouTube
For the purpose of corporate presentation, Novomatic is operating a YouTube channel. Website: https://www.youtube.com; Privacy policy: https://policies.google.com/privacy; Your settings and choices as regards privacy can be accessed here: https://policies.google.com/privacy#infochoices.
Other Tools
Web Beacons. A Web Beacon is an electronic image. Web Beacons can track certain things from your computer and can report activity back to a web server allowing us to understand some of your behavior. If you choose to receive emails from us, we may use Web Beacons to track your reaction to our emails. We may also use them to track if you click on the links and at what time and date you do so. Some of the third-party marketers we engage with may use Web Beacons to track your interaction with online advertising banners on the Website. This information is only collected in aggregate form and will not be linked to your Personal Information. Please note that any image file on a webpage can act as a Web Beacon.
Embedded Web Links. Links provided in our emails and, in some cases, on third-party websites may include tracking technology embedded in the link. The tracking is accomplished through a redirection system. The redirection system allows us to understand how the link is being used by email recipients. Some of these links will enable us to identify that you have personally clicked on the link and this may be attached to the Personal Information that we hold about you. This data is used to improve our service to you and to help us understand the performance of our marketing campaigns.
Third-party Websites and Services. We work with a number of service providers of marketing communications technology. These service providers may use various data collection methods to improve the performance of the marketing campaigns we are contracting them to provide. The information collected can be gathered on the Website and also on the websites where our marketing communications are appearing. For example, we may collect data where our banner advertisements are displayed on third-party websites.
4. HOW WE USE YOUR INFORMATION
The information we gather and that you provide is collected to provide you information and the services you request, in addition to various other purposes, including, but not limited to:
- security, credit or fraud prevention purposes;
- conduct due diligence regarding our potential business relationship with your company;
- providing you with effective customer service;
- providing you with a personalized experience when you use the Platform;
- developing new products and services;
- contacting you with special offers and other information we believe will be of interest to you (in accordance with any privacy preferences you have expressed to us);
- contacting you with information and notices related to your use of the Platform;
- inviting you to participate in surveys and providing feedback to us (in accordance with any privacy preferences you have expressed to us);
- better understanding your needs and interests;
- improving the content, functionality and usability of the Platform;
- improving our products and services;
- improving our marketing and promotional efforts; and
- any other purpose identified at the point of data collection, in an applicable privacy notice, in a click-through agreement or in any other agreement between you and us.
Duration. The length of time Company intends to retain Personal Information, including sensitive personal information, if any, is for as long as reasonably necessary to carry out Company’s intended business purpose for such information.
5. HOW WE DISCLOSE YOUR INFORMATION
We do not sell or lease your Personal Information to any third party. We may disclose your Personal Information to a third party for a business purpose, including the following categories of third parties:
- Our Affiliates. We may disclose the information collected through the Platform with our affiliates, subsidiaries, and other related entities in order to provide our products, services and effective customer support.
- With Other Carefully Selected Businesses or Service Providers. From time to time, we may disclose your Personal Information with selected third parties (other than our service providers). For example, we work with third parties to sponsor contests or other promotions, and we may disclose with these third parties the Personal Information you submit to us to participate in the contest or take advantage of the promotion.
- Third-party Service Providers. We disclose Personal Information collected through the Platform with third-party Service Providers who act for or on behalf of the Company. These third parties may need information about you to perform their functions. “Service Providers” may include suppliers, dealers, distributors, companies and consultants that provide website hosting, software development, payment processing, website and data analytics, order fulfillment, information technology and related infrastructure support, customer service, email delivery, and auditing.
- With other users. When you disclose Personal Information or otherwise interact in any public areas on the Platform with other users, such information may be viewed by all users and may be publicly distributed outside. If you interact with other users or register through a third-party social media service, your contacts on the third-party social media service may see your name, profile, pictures and description of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you and view your profile.
- In Aggregate or De-Identified Form. We may aggregate or otherwise anonymize the data we collect for purposes of analytics, research, marketing and other business interests of the Company. Such use shall not include Personal Information or information that can identify you as an individual or reasonably be used to identify you.
Except as described in this Policy, we will not disclose your information with third parties without your notice and consent, unless it is under one of the following circumstances:
- Legal Reasons.
- We believe that disclosure is reasonably necessary to comply with any applicable law, regulation, subpoena, or court order;
- To respond to duly authorized information requests from law enforcement or other governmental authorities;
- To enforce our agreements or policies;
- To investigate and prevent security threats, fraud, or other malicious activity; or
- To respond to an emergency that we believe in good faith requires us to disclose such information to assist in preventing the death or serious bodily injury of any person or Company employee.
- Sale of Business or Merger. There are circumstances where the Company may decide to buy, sell, or reorganize its business. Under these circumstances, it may be necessary to disclose or receive Personal Information with prospective or actual purchasers, acquisition targets or affiliates. In such circumstances, the Company will ensure your information is used in accordance with this Policy.
6. YOUR CHOICES AND SELECTING YOUR PRIVACY PREFERENCES
We want to provide you with relevant information that you have requested. When possible, we will always provide options as to what information we collect and how you can manage any preferences that pertains to such information.
If we provide subscription-based services, such as email newsletters, we will allow you to make choices about what information you provide at the point of information collection or at any time after you have received a communication from us while you are subscribed. Transactional or service-oriented messages, such as delivery confirmation messages, are usually excluded from such preferences, as such messages are required to respond to your requests or to provide goods and services and are not intended for the purposes of marketing.
From time to time, we may send you email newsletters and marketing emails. You may opt out of them at any time by selecting the “unsubscribe” link at the bottom of each email. Please note that by opting out or unsubscribing you may affect other services you have requested we provide to you, in which email communication is a requirement of the service provided. Even if you opt-out of receiving marketing material, we may still need to contact you with important information about your account or responding to your requests or questions.
7. TEXT MESSAGING
You may have the opportunity to receive SMS or "text" messages, pre-recorded voice messages or auto-dialed phone calls from the Company, its affiliates and related entities as well as third parties. Such messaging may be used to authenticate your identity or mobile device, as well as provide you informational updates about services or products you may have requested. In providing your mobile device number or cell phone number to the Company, you knowingly consent to such communications from the Company or for the Company to use your cell phone number or mobile device number. In providing your number, you represent that you have the authority to agree to receive text messages at the telephone number that you provide to the Company, or from which you sent the text message request to us. You further acknowledge that: (a) no purchase is required to opt into this service; (b) you may opt out at any time by following the instructions provided in our communications to you; and (c) your receipt of text messages may result in separate charges from your mobile provider.
Any such communications you receive from us will be administered in accordance with your preferences and this Policy.
8. ACCURACY AND ACCESS TO YOUR PERSONAL INFORMATION
We strive to maintain and process your information accurately. We have processes in place to maintain all of our information in accordance with relevant data governance frameworks and legal requirements. We employ technologies designed to help us maintain information accuracy on input and processing.
Where we can provide you access to your Personal Information in our possession, we will always ask you for a username and password to help protect your privacy and security. We recommend that you keep your password safe, that you change it periodically, and that you do not disclose it to any other person or allow any other person to use it.
To view and change the Personal Information that you have provided to us, you can log in to your account and follow the instructions on that webpage or contact us directly for assistance.
9. INFORMATION OF MINORS
We do not knowingly collect or use information from individuals under the age of thirteen (13) without parental or guardian consent. We do not target the Platform to minors and would not expect them to be engaging with the Platform or our services. We encourage parents and guardians to provide adequate protection measures to prevent minors from providing information unwillingly on the internet. If we are aware of any Personal Information that we have collected about minors under the age of thirteen (13), we will take steps to securely remove it from our systems.
10. FEEDBACK
We welcome inquiries or feedback on the services or products you might use or like to use. Any inquiries, feedback, suggestions, or ideas you provide to us (collectively, “Feedback”) will be treated as non-proprietary and non-confidential. Your Feedback on or through the Platform may be available to others who visit the Platform. In addition, we may use your Feedback in advertising campaigns and other promotions. We may or may not use your name in connection with such use, and we may or may not seek your consent before using the Feedback for such purposes. Therefore, you should have no expectation of privacy with respect to your Feedback on or through the Platform. You should not submit any content you do not wish to make available to the general public, and you must take special care to make sure your Feedback comply with our Terms of Use or other applicable agreements. All terms and conditions of our Terms of Use apply to Feedback on or through the Platform. In particular, your Feedback must not violate the privacy or other rights of others. You may not use false identifying information or contact information, impersonate any person or entity, or otherwise mislead us as to the origin of any Feedback.
11. THIRD-PARTY WEBSITES
This Policy does not apply to websites or other domains that are maintained or operated by third parties or our affiliates. The Platform may link to third-party websites and services. For example, if you click on an advertisement on the Platform, you may be taken to another website that we do not control. These links are not endorsements of these websites, and this Policy does not extend to them. Because this Policy is not enforced on these third-party websites, we encourage you to read any posted privacy policy of the third-party website before using the service or website and providing any information.
12. YOUR RIGHTS UNDER STATE LAW
California.
- Shine the Light law. Pursuant to California Civil Code Section 1798.83, we will not disclose or share your Personal Information with third parties for the purposes of third-party marketing to you without your prior consent.
- Do Not Track Signals. Other than as disclosed in this Policy, the Platform does not operate any differently when it receives Do Not Track signals from your internet web browser.
- WE DO NOT SELL OR SHARE YOUR PERSONAL INFORMATION. If we ever decide to “sell” or “share” Personal Information, as those terms are defined under the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020, we will update you via this Policy and include a link entitled “Do Not Sell or Share My Personal Information,” to provide you with an opportunity to opt out of the selling or sharing of your Personal Information.
Nevada.
Nevada law permits customers in Nevada to opt-out of the sale of certain kinds of Personal Information. We do not sell your Personal Information to third parties as defined in Nevada law. If you are a Nevada resident and wish to confirm that we do not sell your Personal Information, you can contact us at compliance@novomaticamericas.com.
Your Consumer Rights.
Some state laws in the United States provide consumers with additional rights with respect to their Personal Information (also known as “personal data”), as those terms are defined under those applicable state laws. Such state laws may include, but are not limited to, the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020, the Colorado Privacy Act, the Connecticut Data Privacy Act, the Florida Digital Bill of Rights, the Oregon Consumer Privacy Act, the Texas Data Privacy and Security Act, the Utah Consumer Privacy Act, and the Virginia Consumer Data Protection Act (collectively, the “U.S. State Privacy Laws"). Any Personal Information we collect is collected for the commercial purpose of effectively providing our services to you, as well as enabling you to learn more about, and benefit from, our services. If you reside in a state that provides additional rights with respect to your Personal Information, you may exercise each of your rights as identified below, subject to our verification of your identity.
- Access. You have the right to request that we disclose certain information to you about our collection, use and disclosure of your Personal Information over the past twelve (12) months.
- Correction. You can correct what personal data the Platform database currently contains by contacting us to request that we correct or rectify any personal data that you have provided to us.
- Limit Use and Disclosure of Sensitive Personal Information. If we collect any sensitive personal information, you have the right to request that we limit the use of the sensitive personal information to that use which is necessary to perform the services or provide the goods reasonably expected by an average consumer who requests those goods or services.
- Portability. Upon request and when possible, we can provide you with copies of your Personal Information. When such a request cannot be honored, we will advise you accordingly. You can then choose to exercise any other rights under this Policy.
- Deletion. You have the right to request that we delete any of your Personal Information, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your Personal Information from our records, unless an exception applies. Where applicable, we will ensure such changes are shared with trusted third parties.
- Opt-out of Processing. You have the right to request that we do not sell your Personal Information, use your Personal Information for Targeted Advertising, or use your Personal Information for profiling. Where applicable, we will ensure such changes are shared with trusted third parties.
- Non-Discrimination. If a consumer exercises his or her rights under applicable U.S. State Privacy Laws, we shall not discriminate against that data subject by denying our goods or services, charging different prices or rates to similarly situated consumers, providing a different level or quality of our goods or services, or taking any other adverse action.
- Exercising your rights. If you are a consumer that has rights under applicable U.S. State Privacy Laws who chooses to exercise the rights listed above, you can:
- Submit a request via email at compliance@novomaticamericas.com; or
- Call us at 224.802.2974 to submit your request.
Only you, or someone legally authorized to act on your behalf, may make a request related to your Personal Information. If an authorized agent makes a request on your behalf, we may require proof that you gave the agent permission to submit the request.
Responding to Your Request. Upon receiving your request, we will confirm receipt of your request by sending you an email confirming receipt. To help protect your privacy and maintain security, we may take steps to verify your identity before granting you access to the Personal Information. In some instances, such as a request to delete personal information, we may first separately confirm that you would like for us to in fact delete your personal information before acting on your request.
We will respond to your request within forty-five (45) days. If we require more time, we will inform you of the reason and extension period in writing. You may have the right to appeal our decision regarding your request. If you would like to appeal our decision, please contact us using the contact information provided above.
In some cases, our ability to uphold these rights for you may depend upon our obligations to process Personal Information for security, safety, fraud prevention reasons, compliance with regulatory or legal requirements, or because processing is necessary to deliver the services you have requested. Where this is the case, we will inform you of specific details in response to your request.
13. IMPORTANT NOTICE AND DISCLAIMERS
Your Personal Information will always be processed by the Company in accordance with this Policy unless otherwise agreed to in writing.
- Not Subject to Fair Credit Report Act (the “FCRA”). Should we process your personal information as part of our screening process for new business partners in our Business Partner Information Form or Business Disclosure Form, please note that we do not utilize consumer reports as part of our evaluations. The Company is not a “consumer reporting agency” or “reseller” as those terms are defined under the FCRA. The Company does not process, assemble, or merge any Personal Information to create or modify any consumer report. Accordingly, the FCRA does not apply to the Company’s processing of Personal Information as described in this Policy. While the Company may use information you provide to conduct due diligence regarding its business relationship with your company, it does not create, compile or use a consumer report as defined under the FCRA.
- Gaming Integrity. Novomatic Americas offers products and services that adhere to stringent regulations and are used only in licensed and approved gaming jurisdictions. We ensure that we obtain and maintain all gaming licenses wherever our products and services are in use. Furthermore, Novomatic Americas encourages players to gamble responsibly. For problem gambling information and assistance, or if you or someone you know has a gambling problem and wants help, call The National Council on Problem Gambling 24-Hour confidential hotline:
- National Problem Gambling Hotline: 1-800-522-4700
- Email: www.ncpgambling.org
14. LOCATION OF OUR WEBSITE AND SERVICES
We do not warrant or represent that this Policy or the Platform’s use of your Personal Information complies with the laws of every jurisdiction. Furthermore, to provide you with our services, we may store, process, and transmit information in the United States and other locations around the world, including countries that may not have the same privacy and security laws as yours. Regardless of the country in which such information is stored, we will process your Personal Information in accordance with this Policy.
15. SAFEGUARDING THE INFORMATION WE COLLECT
We use reasonable technical, administrative, and physical safeguards in order to protect your Personal Information against accidental loss and from unauthorized access, use, alteration, and disclosure. However, we can never promise 100% security. You have a responsibility, as well, to safeguard your information through the proper use and security of any online credentials used to access your Personal Information, such as a username and password. If you believe your credentials have been compromised, please change your password. Please also notify us immediately of any actual or suspected unauthorized use of the Platform or your information.
16. CHANGES TO THIS POLICY
This Policy describes our current policies and practices with regard to the information we collect through the Platform. We are continually improving and adding to the features and functionality of the Platform along with the products and services we offer through the Platform. If we make any changes to this Policy, a revised Policy will be posted on this webpage and the date of the change will be reported in the “Last Revised” block above. You can get to this page from any of our webpages by clicking on the “Privacy Policy” link (usually at the bottom of the screen).
17. HOW TO CONTACT US
We value your opinions and welcome your feedback. To contact us about this Policy or your Personal Information, please contact us:
- By email: compliance@novomaticamericas.com
- By phone: 224.802.2974
- By mail: 1900 Corporate Grove Drive, IL 60089
