NOVOMATIC Global

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Manuals & Spare Parts Catalogues

Hardware Manuals

These contain detailed information on the installed components of our gaming terminals, such as: information on the equipment (dimensions, functional elements, components, technical data, etc.), illustrations, maintenance information, detailed information on the individual parts.

Software Manuals

These contain detailed information on the functions of the respective software package, such as: parameters, user roles, troubleshooting, user interface, protocols, etc. Their contents may differ depending on the respective platform.

Spare Parts Catalogues

Our spare parts catalogues provide precise information on the components installed in our gaming terminals, such as electronic modules, circuit boards, depositors and payouts, power supplies, monitors, operating elements, etc. Each interchangeable component of the gaming terminal is listed here and marked with a unique article number.

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Contacts

CEO

CEO

Rick Meitzler

President and CEO NOVOMATIC Americas

Tel.: + 1 (224) 802 2974
E-mail: rmeitzler@novomaticamericas.com

NOVOMATIC Americas Sales LLC
900 Corporate Grove Drive
Buffalo Grove, IL  60089

USA

Marketing

Marketing

Kathleen McLaughlin

VP, Marketing & Product Management

Tel.: + 1 (224) 802 2974
E-mail: KMcLaughlin@novomaticamericas.com

NOVOMATIC Americas Sales LLC
900 Corporate Grove Drive
Buffalo Grove, IL  60089

Human Resources

Human Resources

Tammy Tsonis

Director Human Resources

Tel.: + 1 (224) 802 2974
E-mail: ttsonis@novomaticamericas.com

NOVOMATIC Americas Sales LLC
900 Corporate Grove Drive
Buffalo Grove, IL  60089

USA

Finance

Finance

Len Busche

SVP of Finance

Tel.: + 1 (224) 802 2974
E-mail: lbusche@novomaticamericas.com

NOVOMATIC Americas Sales LLC
900 Corporate Grove Drive
Buffalo Grove, IL  60089

USA

Compliance

Compliance

Kemal Pamir

VP of Compliance

Tel.: + 1 (224) 802 2974
E-mail: kpamir@novomaticamericas.com

NOVOMATIC Americas Sales LLC
900 Corporate Grove Drive
Buffalo Grove, IL  60089

USA

Product Development

Product Development

Matt Ward

VP of Product Development, R&D

Tel.: + 1 (224) 802 2974
E-mail: mward@novomaticamericas.com

NOVOMATIC Americas Sales LLC
900 Corporate Grove Drive
Buffalo Grove, IL  60089

USA

Technical Support

Technical Support

Kaitlyn McAdaragh

Customer Service Specialist

Tel.: + 1 (224) 802 2974
E-mail: kmcadaragh@novomaticamericas.com

NOVOMATIC Americas Sales LLC
900 Corporate Grove Drive
Buffalo Grove, IL  60089

USA
Technical Support

Jeffery Rios

Director, Technical Services

Tel.: + 1 (224) 802 2974
E-mail: jrios@novomaticamericas.com

NOVOMATIC Americas Sales LLC
900 Corporate Grove Drive
Buffalo Grove, IL  60089

USA

Operations

Operations

Glenn Ryan

VP of Operations

Tel.: + 1 (224) 802 2974
E-mail: gryan@novomaticamericas.com

NOVOMATIC Americas Sales LLC
900 Corporate Grove Drive
Buffalo Grove, IL  60089

USA